Why choose I'm Covered 365?
Security is important.
So should you just go for the cheapest quote?
When it comes to securing your family, business, or property, choosing the cheapest option may not be the wisest choice. Security is a crucial aspect of your peace of mind, and ensuring that you receive a comprehensive, high-quality service is vital. Here’s a detailed look at what goes into the cost of your security system— and why choosing a reputable, experienced provider is essential to keeping you safe.
As a company, we’re committed to offering the highest quality service that customers have come to expect. In the sensitive field of security, we believe that expertise, knowledge of cutting-edge products and systems, and adherence to rigorous standards are indispensable. Although we don’t need to justify our prices, we feel it’s important for you to understand what’s involved in our services and why some feel they come at a premium.
After all, security is more than someone just “screwing something to a wall.”
Here's what goes into our pricing:
Highly Skilled & Reliable Staff
• All of our engineers are directly employed by us, ensuring they’re fully trained, experienced, and familiar with our company’s high standards. This commitment means that we cover all staffing expenses, from holiday and sick pay to ongoing training.
• We provide a 24/7 phone answering service, prompt responses from our office staff, and 24/7 on-call engineers providing technical support. Each of these factors contributes to a smooth, secure experience for our clients, ensuring help is available whenever it’s needed.
• Our team also includes an external accounts department, human resources, and health and safety advisors, all working together to maintain a high standard of service and compliance
Certification & Compliance
• To provide security systems that meet insurance standards, we undergo multiple annual audits by various certification bodies. These certifications aren’t just paperwork—they are crucial in maintaining the quality and trustworthiness of our services.
• Compliance with regulations and standards is a top priority, as this is what enables us to design, install, commission, and maintain security systems that meet strict insurance and safety requirements.
Industry Knowledge & Expertise
• With years of experience, we understand security systems inside and out. Our fault-finding abilities and up-to-date knowledge of the latest standards help us keep you safe and secure. We don’t just install security; we understand it deeply and take pride in our expertise.
Ongoing Training For Our Team
• Our engineers undergo regular third-party training, continuously upscaling their skills. This commitment to education requires both time and investment, with engineers spending an average of 6 weeks a year in training to stay current with industry developments.
Adherence To Regulatory Standards
• Regulations in the security industry are subject to change. To ensure our systems meet all current standards, we subscribe to a standards subscription service that keeps us informed of the latest requirements. This is essential in delivering safe, compliant systems to our customers.
Comprehensive Insurance Coverage
• The nature of our industry demands specialised insurance coverage that includes protection against various types of claims, such as potential wrongful advice. We also cover insurance for our premises, vehicles, and general business operations to secure every aspect of our work.
Travel & Logistics
• All our vehicles are company-owned, which ensures reliability and control over our transportation needs. Travel expenses cover trips to job sites, collection of materials, and time on the road, enabling us to reach you quickly and efficiently.
These are just some of the elements that contribute to our costs. While all businesses face overhead expenses, as a small yet growing company, we go above and beyond to offer exceptional service. We don’t cut corners, and we refuse to compromise on quality, compliance, or support.
A Note From Our Director, Mark Bound
“There are many so-called ‘engineers’ who start up businesses with the promise of ‘better prices,’ thinking it’s easy. While this can appeal to customers who want the lowest price, these providers often lack the resources, expertise, or support to handle critical situations, such as out-of-hours assistance or providing necessary certification for insurance. In some cases, they’re unable to complete projects due to insufficient industry knowledge or inadequate insurance coverage. With costs in the industry continuing to rise, I believe our pricing is both fair and transparent, reflecting our commitment to providing first-class security services to every client.”
